Kangaroo will only ever use the shipment and address data that you provide us for the sole and express purpose of performing deliveries, collections and other logistics services on your behalf. We will NEVER use or pass any of the data you provide us, either your own corporate contact details or delivery address data for your consignees, for third party marketing purposes.
What personal information do we collect from the people that visit our blog, website or app?
We do not collect information from visitors of our site, or any or other details to help you with your experience.
When do we collect information?
We collect information from you when you place a booking, fill out a form or enter information for a tracking query on our site.
How do we use your information?
We may use the information we collect from you when you register, make a booking, sign up for shipment status updates, respond to a survey or marketing communication, or use certain other site features in the following ways:
- Only to quickly process your bookings or shipment status queries, or to send information that you have specifically requested from us.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user makes a booking, requests shipment status information, and enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the booking of a shipment, or to assist with returning information on tracking queries
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
Users can visit our site anonymously.
You can change your personal information:
- By emailing us
- By calling us
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we do not allow third-party behavioural tracking
We do not specifically market to children under the age of 13 years old.
The GDPR Principles form the backbone of privacy law in the UK and EU, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the GDPR Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with GDPR Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 72 hours of its discovery.
We also agree to the Right to Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The Anti-Spam Law is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process shipment bookings and to send information and updates relating to the progress of deliveries.
- Market to our mailing list or continue to send emails to our clients after the original shipment booking or other transaction has occurred.
To be in accordance with Anti-Spam Law, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
1 David Road
Colnbrook, Berkshire SL3 0DB
Last Edited on 2018-05-23
Last Edited on 2019-10-03