+44 (0) 1753 687 400 sales@superoo.com

FIRST Global Integrator

Remote Area Surcharge Destinations considered remote by DHL/ UPS £17.50 min or £0.35 per kilo
Over Weight Piece A piece which exceeds 70 kilos in chargeable weight £70.00
Over Sized Piece A piece which has one or more dimensions exceeding 120cms £70.00
Non Stackable Pallet A piece which cannot be stacked due to shape or request from shipper £130.00
Address Correction Incorrect address provided which prevents delivery being fulfilled £9.00
Elevated Risk Shipment destined to a country were DHL operates at risk due to war £15.00
Restricted Destination Shipment destined to a country where trade restrictions apply £22.00
Exporter Validation Shipment destined to a country where trade restrictions apply £22.00

Useful Link- DHL remote Area List
Useful link – UPS Extending Area List

Standard Operational Weights & Dimensions

Standard operational dimensions (metres) FIRST 1.2(l) x 1.0(w) x 1.0(h)
Maximum weight per piece (kilos) FIRST 70kgs
Exceeds dimensions & weight Alternative options may be available for shipments outside the above specification at an additional charge. The above is a guide only and there may be restrictions on some routes. Please contact Customer Services for more information on a ‘per destination’ basis.

* Please allow up to 28 days for chargeable weight to be confirmed by the carrying integrator

Special Goods Handling

Lithium Batteries in Equipment In accepted quantities £0.00
Liquids In accepted quantities £0.00

Timed Services (First)

Pre 09:00 Available to select countries and postcodes £25.00
Pre 12:00 £15.00
Saturday Delivery Quotation Basis

Customs Services

Free Domicile Handling Free Domicile Administration Fee £18.00
Advancement Fee Advancement fee of duties and taxes 5% (£15.00 min)
NES Entries NES Customs entry for exports over £750 in value £10.00
Specialised Entries Additional Customs entries for export and import £35.00
Entries Revisions to entries once submitted £35.00
Storage Storage for uncleared goods awaiting customer or consignee input for more than 3 days Cost advised on application

Return to Kangeroo

Applicable if you request the shipment to be returned to you, or the shipment cannot be exported due to incorrect or incomplete paperwork Return from ROO depot No Charge
Applicable if you request the shipment to be returned to you, or the shipment cannot be exported due to incorrect or incomplete paperwork Return from Integrator local hub/ national hub/ overseas hub Cost available on application

Volumetric Charging

All FIRST services (1:5000)

Kangaroo International Express Ltd

Number One, 1 David Road, Colnbrook, Berkshire, SL3 0DB, United Kingdom

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Kangaroo International Express Ltd